Team Excellence
HDI honors two outstanding teams with the prestigious award of Team Excellence…one for Internal Support and one for External Support. The HDI Team Excellence Awards honor world-class support organizations that have most enhanced the image of the industry by achieving the highest standards of excellence for delivering internal and external customer service and support. Both the Internal and External Awards use the same criteria for submission, each focusing on People, Process, and Technology aspects of the support center.
The finalists will be honored at HDI’s Annual Conference & Expo during a morning General Session where the winning teams will be announced. Winners of the Internal Support and External Support Team Excellence Awards will be featured in a full company profile in Support World Magazine and Industry Insider and on HDI’s website. Winning teams will also be announced in a press release which is issued via PR Newswire and to a targeted media/analyst list.
Entries must be submitted on or before October 31, 2010
***Award Criteria and Guidelines
